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Additional Resources

Two-Factor Authentication

To prevent you from being locked out of your UNM accounts, please make sure that the phone number you use for two-factor authentication is a number you have access to.
We encourage you to pay attention to all apps or websites that you currently use that request two-factor authentication. Update this information before you go abroad!
Our office may need to reach out to you with a wellness check, which will require access to your email. Other consequences may include the inability to review financial aid, register for courses, loss of access to the study abroad portal, and all other UNM websites.
Changing Your Number
You can either change the phone number on file to your new number or a family member/friend who can provide you the access code as needed.
  • The IT staff must hear your voice to do this!
  • You will be asked to provide your social security number to IT to verify your identity.
Authenticator App/Chrome Extension
If you aren't going to have access to your cell phone or texting, here are instructions for adding the authenticator cell app or Chrome extension.
The steps below are how to set up the authenticator app or the Chrome extension.
2. Click 'Add Method', from the drop-down select 'Authenticator App' and hit Add.
3. You can either install the Microsoft Authenticator app on your cell phone or you can add the extension to Chrome here: https://chrome.google.com/webstore/detail/authenticator/bhghoamapcdpbohphigoooaddinpkbai?hl=en
4. Follow the steps on the screen to complete the setup.
NOTE: If using the Chrome extension, you may need to select, “I want to use a different authenticator app”
*When you first add this method, it will still confirm your identity with your phone number.